Armstrong Bank: Bill Pay

Bill Pay

Bill Payment gives you the ability to make payments to most merchants, individuals and institutions via the Internet.The Benefits of Bill Payment Include:

•	Saves you time. No more monthly hassle of writing checks and preparing bills.
•	Saves you money. No more stamps or envelopes.
•	Convenience. No more last minute trips to the post office. Bills are paid in the comfort of your own home.
•	Flexibility. You can pay bills out of any of your checking accounts.
•	It is free.

Frequently Asked Questions:

How many days in advance should I schedule my payment prior to the due date?
All payments should be scheduled to pay at least 5 days before the actual due date.

What is the cut-off time to add, edit or delete a payment?
Payments can be added, edited or deleted until 12:00 pm (CST) on the business day before the scheduled payment date.

Do I need to reenter the payee information each month?
Not unless the payee information changes. Your payee will remain in the system until deleted and can be found in the New Payment drop down menu.

How do I verify proof of payment?
If a check was issued, the client can print a copy of the check online. Payments made by check are deducted from your account once the payee receives payment and the check reaches Armstrong Bank for posting. Electronic payments are posted online when payment is sent to the payee. A client may contact an Armstrong Bank Client Service Representative at 1-888-680-2655 regarding additional confirmation.

Who can I pay using Online Banking Bill Payment?
You can pay virtually anyone. The only persons you cannot pay are governmental agencies (including court ordered payments).

Who decides if the payment can be made electronically or by check?
Our Bill Payment Service Provider determines whether payments are made electronically or by check. You can see how the payee will receive payment by viewing the payee list.

What are the maximum and minimum payment amounts?
The maximum is $9,999.99 and the minimum is $1.00.

When can I cancel my Bill Payment Services?
You may cancel your Bill Payment services at any time. All scheduled payments will be deleted immediately upon cancellation of Bill Payment services.

Who do I contact if I have a question regarding my Armstrong Bank Bill Payments?
Please contact an Armstrong Bank Client Service Representative at 1-888-680-2655. They will be able to adequately handle any questions regarding payments, stops, etc.

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